Legal notice

Legal Notice / Aviso Legal

Last updated: 29/06/2026

This Legal Notice sets out the identification details of the operator of this website and online store, and the legal terms governing its use. It is provided in compliance with Article 5 of EU Directive 2000/31/EC (Electronic Commerce Directive) and equivalent provisions, as well as applicable Mexican law. By accessing or using this website, you acknowledge that you have read and understood this Legal Notice.

1. Website Operator / Titular del Sitio

This website and online store are owned and operated by:

Trade name LoomyCase
Legal owner Ricardo Javier Muñiz Cordova
Legal form Individual person doing business as LoomyCase (persona física con actividad empresarial)
Tax ID (RFC) MUCR9811196HA
Business address Anaxágoras 440, Narvarte Poniente, Benito Juárez, 03020 Ciudad de México, CDMX, Mexico
Email loomycase@gmail.com
Phone +52 (55) 2323-0032

2. Activity

LoomyCase operates an e-commerce business dedicated to the design and sale of phone cases and related accessories, produced on a made-to-order basis through third-party print-on-demand fulfillment partners and shipped to customers in Mexico, the United States, the European Union, the United Kingdom, and other international destinations.

3. Platform and Hosting Provider

This website and online store are hosted and powered by Shopify Inc., 151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8, Canada. Shopify provides the e-commerce infrastructure that enables us to offer our Services. Shopify is not the seller of the products offered on this store; all sales are made directly by LoomyCase. For more information, see Shopify's legal terms at shopify.com/legal.

4. Intellectual Property

All content on this website — including the LoomyCase name, logo, trademarks, text, product designs, graphics, images, product photographs, and the selection and arrangement thereof — is owned by LoomyCase or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, publicly display, or otherwise use any of this content without our prior written consent, except as permitted by law. All rights not expressly granted are reserved. Other names, logos, and trademarks appearing on the site (including Shopify) are the property of their respective owners.

5. Terms of Use and Policies

Use of this website and any purchase made through it are governed by the following documents, which form part of this Legal Notice by reference:

6. Consumer Information and Dispute Resolution

We are committed to resolving any concern directly and amicably. Before initiating any formal action, please contact us at loomycase@gmail.com and we will use reasonable efforts to resolve the matter.

Consumers in Mexico. If you are located in Mexico, you may seek assistance from the Procuraduría Federal del Consumidor (PROFECO):

Consumers in the European Union / EEA. The European Commission's Online Dispute Resolution (ODR) platform was permanently discontinued on 20 July 2025 (Regulation (EU) 2024/3228) and is no longer available. If you are an EU/EEA consumer and wish to pursue out-of-court dispute resolution, you may contact a competent national Alternative Dispute Resolution (ADR) body in your country of residence. A directory of recognized dispute resolution bodies is maintained by the European Commission at consumer-redress.ec.europa.eu/dispute-resolution-bodies. Please note we are not obliged to, and do not commit in advance to, participate in any specific ADR procedure, but we will always consider any reasonable request in good faith.

Nothing in this Section limits your mandatory rights to bring a claim before the competent courts of your country of residence where applicable consumer protection law so provides.

7. Applicable Law and Jurisdiction

This Legal Notice and the use of this website are governed by the laws of Mexico, without prejudice to the mandatory consumer protection rules of the consumer's country of residence. Any dispute shall be submitted to the competent courts of Mexico City, Mexico, unless applicable consumer protection law grants you the right to bring proceedings in the courts of your country of residence. Full details on governing law and jurisdiction are set out in our Terms of Service.

8. Liability for Content and Links

We take reasonable care to keep the information on this website accurate and up to date, but we do not warrant that it is complete or error-free. This website may contain links to third-party websites that are not under our control; we are not responsible for their content or practices. Accessing such third-party sites is at your own risk.

9. Contact

LoomyCase
Legal owner: Ricardo Javier Muñiz Cordova
Email: loomycase@gmail.com
Phone: +52 (55) 2323-0032
Address: Anaxágoras 440, Narvarte Poniente, Benito Juárez, 03020 Ciudad de México, CDMX, Mexico
RFC: MUCR9811196HA

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